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Plan With Us

Inbound Call Center

Ensure seamless inbound customer support and boost customer retention by over 300% with our feature-rich, cloud-based inbound dialer—fully customized to your business workflow.

Inbound Call
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+1 (636) 556 0022
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Scalable Inbound Call Center for Exceptional Customer Experience

Turn every inbound interaction into a satisfaction win with our cloud-native ACD and IVR platform. Route calls intelligently based on skills, priority, or customer history—so callers always reach the right agent on their first try.

Our solution delivers:

  • Omnichannel Inbound Routing (voice, SMS, web chat, email)
  • Customizable IVR & Self-Service to deflect routine inquiries
  • Skill-Based & Priority Queuing for VIPs or urgent issues
  • Real-Time Dashboards & Supervisor Tools for live call monitoring, whisper, and barge
  • CRM & Helpdesk Integrations (Salesforce, Zendesk, Microsoft Dynamics)
  • 99.99% Uptime SLA with global SIP termination and N+1 redundancy
Lower Risk
Built-in SLAs, redundant SIP trunks, and automated fail-over ensure zero single-point failures and protect your CSAT.
Resolve Issues Faster
Intelligent ACD routing and proactive health checks resolve 90 % of call drops or quality issues before they reach your agents.
Expert Advice
Dedicated inbound specialists design IVR menus, optimize call flows, and coach your team on best-practice support scripts.

The Four Pillars of Our Active Call Center Support Program

Our end-to-end inbound support framework ensures your callers always reach the right agent with the highest quality, reliability, and security.

Agent Help Desk
24/7 live support for supervisors and agents—instant troubleshooting and workflow guidance to keep calls flowing.
Real-Time Monitoring
Continuous tracking of queue lengths, handle times, and system health with automated alerts for any performance degradation.
Proactive Maintenance
Regular software updates, IVR and ACD tuning, and infrastructure optimizations to prevent outages and bottlenecks.
Security & Compliance
AES-encrypted recordings, PCI/DNC/TCPA screening, and strict data-privacy controls to protect customer information.

We See Solutions Growing for your Business

Whether you need compliance-driven outsourced managed IT services or staff augmentation,
IntelliSuite has custom industry-specific managed it packages that will meet your business needs.

24/7 IT Help Desk IT Security Data Backup and Disaster Recovery IT Networking Managed Cloud Services
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24/7 NOC Monitoring

Our global Network Operations Center watches your trunks around the clock and resolves issues before they impact your business.
  • Proactive trunk health monitoring
  • Automated ticketing and escalation
  • Live-chat and phone support
  • Quarterly reviews and optimization
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Security & Fraud Prevention

Safeguard your voice traffic with real-time analytics and encrypted signaling.
  • AI Fraud Detection Blocking
  • CLI SIP Authentication Encryption
  • Blacklist Management Alerts
  • Global Telecom Compliance
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Intelligent Route Optimization

Maximize both quality and margin with AI-driven least-cost routing and automatic failover.
  • Dynamic Cost-Quality Route Scoring
  • Automated Health Check Rerouting
  • Bulk Route Import Management
  • Dynamic Traffic Spike Throttling
API & Self-Service Portal

API & Self-Service Portal

Automate your entire SIP trunk lifecycle with our intuitive RESTful APIs and customer dashboard.
  • Usage Balance Billing Queries
  • Call Event Webhook Alerts
  • Custom Dashboard CSV Exports
  • On-Demand Trunk Provisioning Teardown
Global Coverage & Routing

Global Coverage & Routing

Terminate calls in 200+ countries and 15,000+ destinations via our Tier-1 carrier network.
  • AI-Driven Instant Fraud Blocking
  • CLI SIP TLS Encryption
  • Anomaly Blacklist Whitelist Management
  • Global Telecom Compliance Standards
  • Quarterly Performance Reviews Workshops

Get Unlimited Plan for USA

$129

Per user per month
(Includes Inbound Dialer + Unlimited Incoming minutes for USA)

Free Trial
Contact Us

Exceed your revenue goals with our cloud based inbound call center Software & solutions

Get instant acces to our customized, enriched and structured cloud based solutions built exclusively for Inbound call flows. We empower your contact center with our feature rich call center software and support with our ready to help support executives, 24×7..

100% Cloud Based
Our inbound call center software is 100% cloud based and can be used on any operating system. No need to install additional softwares as it works right from a web browser.
Remote Agents
Ability to login your agents from any location. The Inbound call center software works as a virtual office, accessible 24x7 for your team. Comes with advanced firewall.
Auto Call Distribution
Distribute your inbound calls among your team members with strong rule sets, priorities, and machine learning. You decide where your call be sent to.
Full Call Recording
Enhanced inbound call recording features. record all calls or create complex rule sets as per your business demands. Ability to store and access the recordings anytime
Live Monitoring
Look at the realtime stats for your inbound call center on a single screen for insight. Our inbound call center software adds ability to live monitor, call barging and call whispering.
Intelligent Reports
Over hundreds of inbuilt report formats, our call center software platform gives you ability to create your own report sets, generate it automatically and send it over your email.
Callback Scheduling
Schedule callbacks on demand and never miss a callback again. This feature works great even if you are dialing in multiple timezones with agents in separate timezones.
AMD & DNC Filtering
Full answering machine detection and realtime DNC filtering with third party APIs. Connect to more humans and say bye bye to answering machines for better ROI.
Sound Avatars
Configure pre-recorded responses, organised on a single page that allows the agent to simply click on the appropriate response to play the associated sound back to a customer.
Call Park & Transfers
Call hold feature with custom rules for on hold music. The software adds ability to make closer, blind transfers, consultive, third-party transfers etc with a click of a button.
CRM Integration
Third party CRM integration on demand. We can integrate the call center software with Vtiger, Suite CRM and other custom CRMs with seamless data sync and click to call.
Full API Support
Our call center software supports full API support letting you build custom data communications with any third party software. Add features like text messaging etc.
Chat Features
Internal chat functionality for communication among your team members with advanced rule sets. Supports external chat campaigns with automated chat distribution.
Advanced Firewall
The software comes with dynamic firewall with advanced security features. You can block geographical locations as needed or simply use IP whitelists and blacklists.
Robust & Scalable
Our platform is scalable to virtually any number of seats. Whether you have a team member of 5 or 5000, we can build you a dedicated platform in less than 24 hours.

it solutions working process

Step 1

Pick a plan

Choose the best IT solution tailored to your business needs.

Step 2

Compare Quotes

Evaluate pricing and features to find the most cost-effective option.

Step 3

Get Your Contract

Finalize agreements and set up your IT service package.

Step 4

Start Protecting

Implement security measures and optimize IT systems for smooth operations.

PRICING PLANS

Choose the Plan That’s Right for You

Get control and visibility over spending. Try any plan free for 30 days with no lock-in commitments

basic plan
$ 199
Monthly
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Download Detail.PDF
  • 24/7 Support at Any Time
  • Orientation for Business
  • Unlimited project
  • Quality & Customer Experience
  • Power And Predictive Dialing
  • Free Consultation Until Cooperation
Get Started With Plan
advance plan / best
$ 299
Monthly
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Download Detail.PDF
  • 24/7 Support at Any Time
  • Orientation for Business
  • Unlimited project
  • Quality & Customer Experience
  • Power And Predictive Dialing
  • Free Consultation Until Cooperation
Get Started With Plan
premium plan
$ 399
Monthly
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Download Detail.PDF
  • 24/7 Support at Any Time
  • Orientation for Business
  • Unlimited project
  • Quality & Customer Experience
  • Power And Predictive Dialing
  • Free Consultation Until Cooperation
Get Started With Plan
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Callix.ai empowers businesses with intelligent lead generation, call tracking, and AI-driven automation tools to boost sales, streamline communication, and maximize ROI.

Address Business
1309 Coffeen Avenue STE 1200 Sheridan, Wyoming 82801 USA
Contact with us
+1 (954) 990 0053
Send mail
office@callix.ai