VICIdial Software Solutions

Transparent, scalable pricing plans designed to meet the needs of any call center – from startups to enterprise operations. Choose between flexible monthly subscriptions or a pay-as-you-go model optimized for performance and cost efficiency.

  • HOME
  • VICIdial Software Solutions
Inbound Call
24/7 Support Call Us
+1 (636) 556 0022
Let’s Optimize Together

Powerful, Flexible VICIdial Solutions that Boost Your Call Center ROI

Our VICIdial Software Solutions are tailored to your business size and workflow. Whether you’re spinning up a high-volume outbound campaign or running a blended inbound/outbound contact center, we’ll configure, secure, and optimize your VICIdial instance to deliver rock-solid performance and compliance.

Acting as a true extension of your in-house team, we handle everything from system deployment and custom integrations to real-time reporting and live agent support—so you can focus on high-value strategy, not dialer downtime.

For organizations that want to offload day-to-day dialer management, we also offer full VICIdial Outsourcing Services. Our US-based experts work around the clock to monitor your campaigns, troubleshoot on the fly, and continuously tune your platform for maximum uptime and conversion rates.

Lower Risk
Proactive system audits, security hardening, and redundancy planning keep your VICIdial deployment secure, compliant, and always available.
Resolve Issues Faster
Round-the-clock monitoring, real-time alerting, and a dedicated help desk ensure dialer issues are diagnosed and fixed in minutes.
Expert Dialer
Our VICIdial specialists provide strategic guidance, best-practice workflows, and integration roadmaps to maximize your call center’s ROI.

The Four Pillars of Our VICIdial Support Program

Our end-to-end VICIdial support covers every component of your call-center stack—from server clusters and agent desktops to CRM integrations and real-time analytics—so you can deliver seamless campaigns without the headache of dialer downtime.

Help Desk Support
24/7 VICIdial expert assistance for troubleshooting, configuration tweaks, and agent training.
Monitoring
Proactive performance tracking, campaign-level KPIs, and system-health alerts keep you ahead of issues.
Maintenance
Scheduled updates, patch management, database tuning, and load-balancer adjustments ensure optimal uptime.
Data Protection
Encrypted call-recording storage, secure backups, and compliance-driven retention policies safeguard your data.

We See Solutions Growing for your Business

Whether you need compliance-driven outsourced managed IT services or staff augmentation,
IntelliSuite has custom industry-specific managed it packages that will meet your business needs.

24/7 IT Help Desk IT Security Data Backup and Disaster Recovery IT Networking Managed Cloud Services
pexels-thisisengineering-3862132

24/7 NOC Monitoring

Our global Network Operations Center watches your trunks around the clock and resolves issues before they impact your business.
  • Proactive trunk health monitoring
  • Automated ticketing and escalation
  • Live-chat and phone support
  • Quarterly reviews and optimization
Layer-1

Security & Fraud Prevention

Safeguard your voice traffic with real-time analytics and encrypted signaling.
  • AI Fraud Detection Blocking
  • CLI SIP Authentication Encryption
  • Blacklist Management Alerts
  • Global Telecom Compliance
WorkingintheForensic_Print_51

Intelligent Route Optimization

Maximize both quality and margin with AI-driven least-cost routing and automatic failover.
  • Dynamic Cost-Quality Route Scoring
  • Automated Health Check Rerouting
  • Bulk Route Import Management
  • Dynamic Traffic Spike Throttling
API & Self-Service Portal

API & Self-Service Portal

Automate your entire SIP trunk lifecycle with our intuitive RESTful APIs and customer dashboard.
  • Usage Balance Billing Queries
  • Call Event Webhook Alerts
  • Custom Dashboard CSV Exports
  • On-Demand Trunk Provisioning Teardown
Global Coverage & Routing

Global Coverage & Routing

Terminate calls in 200+ countries and 15,000+ destinations via our Tier-1 carrier network.
  • AI-Driven Instant Fraud Blocking
  • CLI SIP TLS Encryption
  • Anomaly Blacklist Whitelist Management
  • Global Telecom Compliance Standards
  • Quarterly Performance Reviews Workshops

it solutions working process

PRICING PLANS

Choose the Plan That’s Right for You

Get control and visibility over spending. Try any plan free for 30 days with no lock-in commitments

basic plan
$ 199
Monthly
Morbi eget libero tincidunt, maximus ex ut, tempus enim. Nullam tellus ante.
Download Detail.PDF
  • 24/7 Support at Any Time
  • Orientation for Business
  • Unlimited project
  • Quality & Customer Experience
  • Power And Predictive Dialing
  • Free Consultation Until Cooperation
premium plan
$ 399
Monthly
Morbi eget libero tincidunt, maximus ex ut, tempus enim. Nullam tellus ante.
Download Detail.PDF
  • 24/7 Support at Any Time
  • Orientation for Business
  • Unlimited project
  • Quality & Customer Experience
  • Power And Predictive Dialing
  • Free Consultation Until Cooperation

Top Tier VICIdial Solutions

Our world class VICIdial solutions are aimed at anything and everything as long as it relates to VICIdial. As the world’s best call center suite software, VICIdial has bundled thousands of features which might confuse the managers. We come at rescue at anytime as VICIdial solutions offered by us are here to cover anything with VICIdial.

Deployment
We can assist you with full VICIdial deployment on server of your choice. We take up the job of installing, configuring and setting up everything needed for your campaigns.
Configurations
VICIdial configurations the way you need it to be. Our VICIdial experts can take care of full VICIdial configurations as per your business workflow and campaign demands.
Customisations
Our VICIdial expert team can handle the job of customising and fine tuning in case you have any special requirement. We can add features to your VICIdial as needed.
Bug Fixes
Fighting bugs letting you down..?? Our experts can help you fix any existing bugs in your VICIdial install in no time. Hire us for professional services with VICIdial.
Feature Add-ons
Our expert professionals can help you add new features to VICIdial. If you want us to develop a new feature or simply need some integrations, we are here to help.
Upgrades
Missing on some features in your current VICIdial instance..?? We can help you upgrade your VICIdial to latest version to unlock the features you have been missing on.
Migrations
Need to move to a new server or to a completely new vendor..?? We can help migrating your VICIdial instance securely and accurately to a server of your choice.
Optimisations
VICIdial database clogged..?? or VICIdial is simply not performing well..?? Hire professionals to optimise your VICIdial for best performace with your existing install.
Firewall Security
Do not allow the hackers to steal your VoIP. More importantly, keep your data secure from any intrusions. We can install dynamic firewall with IP whitelisting features.
Webphone Add-on
Sick of installing third party softphones..?? Our experts can set up a native webphone with single sign-on feature. It elimites the need of installing third party software.
Encryption
Secure your business communications with industry standard RSA encryption to your voice traffic. We can setup encryption to prevent any man in the middle attacks.
Live Support
Get access to 24x7 live support with your VICIdial. even better, hire a full time VICIdial professional who will act as an extension to your team overseeing VICIdial instance.
Cart (0 items)

Callix.ai empowers businesses with intelligent lead generation, call tracking, and AI-driven automation tools to boost sales, streamline communication, and maximize ROI.

Address Business
1309 Coffeen Avenue STE 1200 Sheridan, Wyoming 82801 USA
Contact with us
+1 (954) 990 0053
Send mail
office@callix.ai